Tourism Industry Association of the Yukon

YRRT Lunch & Learn: Leading Multigenerational Teams
2022-12-01 12:00 - 13:00 (America/Whitehorse)
Join TIA Yukon for the second workshop in the Yukon Recruitment & Retention Taskforce Lunch & Learn series! This free series of lunch hour workshops will explore topics related to recruitment, retention, and training and will be open to all of Yukon’s business community. The YRRT Lunch & Learn is made in partnership with the Whitehorse Chamber of Commerce and the Yukon Chamber of Commerce and funded by the Canadian Northern Economic Development Agency.
Leading Multigenerational Teams
Today’s workplaces often require leaders to consider the values, expectations, and characteristics of several generational groups. This session will help leaders gain greater understanding of the motivations and characteristics of different generations and explore strategies for meeting the challenges of leading multigenerational teams.
What to expect:

An introduction to underlying causes for the complexities of leading multigenerational teams
Input from guests with in-depth knowledge on specific needs of youth and older workers
Discussion and tips on successfully integrating, managing, and supporting workers from multiple generations

This session will be held through Zoom. Registration is required. Please register here.
Meet Your Facilitator
Jean Abrahamson, MATC
Jean’s professional background spans business ownership, marketing, sales, communications, health care, and post-secondary teaching. She has held leadership positions in private and public sector organizations, and she has hired and managed individuals from diverse backgrounds for a variety of unionized and non-unionized roles. Since 2008, Jean has taught courses for current or aspiring leaders on topics including hiring, managing performance, and leading a multi-generational workforce.

Yukon Tourism Industry Forum #100
2022-12-02 12:00 - 13:00
On Friday, December 2 we will be holding our 100th Yukon Tourism Industry Forum! These forums began early in the COVID-19 pandemic and brought the industry together when it was needed most.
The forums have evolved significantly since then and we would like to invite you to join us as we reflect on the progress we've made in these past two and half years and look towards the future of Yukon tourism. In this forum you will hear from the TIA Yukon team on their current and upcoming projects and, as always, get the chance to ask questions and connect with the tourism industry.
See below for joining details and the agenda. We would love to have you join us!
Join the meeting with this link:
https://us06web.zoom.us/j/97582780937
If you dial in by phone:
+1 438 809 7799 Canada
Meeting ID: 975 8278 0937
Find your local number: https://us06web.zoom.us/u/kc9BLi55AF
Throughout the forum, participants can raise general questions using Slido.
Code: #98566

We will be using the same Slido code for all future events. The code spells YUKON if you were dialing those numbers on a phone.
The Slido event will be open Wednesday through Friday of each week. Feel free to submit questions ahead of the nooner.

If you have any questions or technical issues, please email erin.kohler@tiayukon.com.
Agenda
12:00pm – Welcome and General Updates
TIA Yukon Chair – Neil Hartling & TIA Yukon Executive
12:10pm – Update from the Yukon Recruitment & Retention Taskforce
TIA Yukon Labour Market Development Manager – Stéphanie Chevalier
12:25pm – Resident Sentiment Project Update
WTAY Executive Director – Sandy Legge
12:30pm – Yukon Elevate Tourism Program Updates
TIA Yukon Project Manager – Coralie Ullyett
12:35pm – TIA Yukon 2023 Membership
TIA Yukon Chair – Neil Hartling
12:37pm – TIA Yukon Communications Update
TIA Yukon Communications Coordinator – Erin Kohler
12:42pm – Update from Tourism & Culture
Department of Tourism & Culture – Sarah Marsh
12:47pm – Q&A
12:55pm – Adjourn

Yukon Tourism Gathering
2022-12-02 14:30 - 17:00 | Yukon Transportation Museum
Join TIA Yukon and the Department of Tourism and Culture for an in person gathering of Yukon’s tourism community on December 2, 2022 at the Yukon Transportation Museum.
This will be an opportunity to connect with fellow operators, discuss issues, celebrate successes, and look towards the future. Food will be provided! Please register for the session here.
A separate session will be held online for tourism operators who cannot attend or who are based outside of Whitehorse. This session will be held on Tuesday, December 6 from 3:00PM – 5:00PM. For more details on this event see here.

Yukon Tourism Gathering – Online Edition
2022-12-06 15:00 - 17:00
Join TIA Yukon and the Department of Tourism and Culture for an online gathering of Yukon’s tourism community.
This will be an opportunity to connect with fellow operators, discuss issues, celebrate successes, and look towards the future. This will be an engaging and interactive session that will focus on hearing directly from Yukon's tourism community on any challenges or barriers they may have encountered in the past year. Please register for this session here.
This session is intended for those who cannot attend the in-person Yukon Tourism Gathering on Friday, December 2 in Whitehorse or for those who are based outside of Whitehorse.

Yukon Tourism Industry Forum #101
2023-01-13 12:00 - 13:00
Join us at this Friday's Tourism Industry Forum for a session filled with important information and special guests. First we will hear all about the Rainbow Registered program and how to get your business signed up from CGLCC's Manager of Business Development. We will then get an update from the Yukon Convention Bureau on the new convention centre. Finally we will receive a Summer Tourism Outlook and Booking Trends report from a variety of special guests from Yukon's tourism industry. In this outlook we will hear how the summer season is shaping up and trends to keep an eye on.
We hope to see you on Friday at noon! See the full agenda and joining information below.
Join the meeting with this link:
https://us06web.zoom.us/j/97582780937
If you dial in by phone:
+1 438 809 7799 Canada
Meeting ID: 975 8278 0937
Find your local number: https://us06web.zoom.us/u/kc9BLi55AF
Throughout the forum, participants can raise general questions using Slido.
Code: #98566

We will be using the same Slido code for all future events. The code spells YUKON if you were dialing those numbers on a phone.
The Slido event will be open Wednesday through Friday of each week. Feel free to submit questions ahead of the nooner.

If you have any questions or technical issues, please email erin.kohler@tiayukon.com.
Agenda
12:00pm – Welcome and General Update
TIA Yukon Executive
12:05pm – Presentation on the Rainbow Registered Program and Q&A
Manager of Business Development, CGLCC – Connor McKiggan
12:25pm – Updates on the New Convention Centre Partnership
YCB Executive Director – Alida Munro
12:35pm – Update from Tourism & Culture
Department of Tourism and Culture – Eduardo Lafforgue
12:40pm – Summer Tourism Outlook and Booking Trends for Yukon Operators
Yukon Tourism Operators & TIA Yukon Executive
12:55pm – Q&A
1:00pm – Adjourn

Elevate Workshop Series: Intro to Business Transition Planning
2023-01-17 10:00 - 12:00
Join TIA Yukon and business planning expert, Davy Joly, for the next workshop in the Elevate Workshop Series!
This succession planning workshop is a high-level overview of the tools you have available to plan a successful business transition regardless of what stage you are currently in. In this workshop we will cover:

Building the value of your company: Key factors to increase your ‘’curb appeal’’, whether you want to sell tomorrow or in 30 years
Protecting your business assets and future: Protecting your company if you or your key person is no longer able to work
Planning your exit and income stream after the sale of your business

This workshop will also include a panel of Yukon tourism operators who will provide valuable insights based on their experiences with business transitions.
This workshop is open to all Yukon tourism professionals, but is specifically aimed at tourism business owners and managers.
This workshop will be held through Zoom. Please register here: https://us06web.zoom.us/meeting/register/tZEsduqhpzMjHdYnGt9lancKnmNK9vy9uOOe
Meet your Speaker
Davy Joly
Davy was born and raised in Paris, France and spent his first working years managing a luxury retail store until he decided to start traveling in Canada. Davy quickly fell in love with the Yukon and what was supposed to be a few days visit became 15 years and counting. Before working with IG Wealth Management, Davy managed multiple businesses in the Yukon, from a tourism company to technology businesses. Davy also owns a professional photography business.
Davy has found a place he can be myself and be part of a community who gives generously. Davy wants to find ways to give back to that community by supporting local charities, and by sharing his life and work experience to provide clients with a high level of service.

Go Digital Tourism Summit
2023-01-31 09:00 - 17:00 | Yukonstruct, 2180 2nd Avenue, Whitehorse, Yukon, Y1A 5N6, Canada
If you work in or around the tourism industry, join us, the Department of Tourism & Culture, and Yukonstruct for a fun and productive day of workshops and inspiration on the theme of digital!
The Go Digital Summit will bring you:

Results-based workshops with digital experts
Panels from Yukon’s tourism industry leaders and innovators
An exciting Keynote speaker
…And more!

By learning and discussing in a physical space, attendees will help bridge the gap between the digital and in-person worlds. There will be great food and great chats!
The full event agenda, including workshop topics and an exciting Keynote announcement, will be available soon.
Please note that participation for the full day is not mandatory and you can come-and-go!
Register here: https://www.eventbrite.com/e/go-digital-tourism-summit-tickets-490721891387?aff=ebdssbdestsearch

Yukon Tourism Industry Forum #102
2023-02-03 12:00 - 13:00
Join us for a virtual monthly Yukon Tourism Industry Forum! This forum is designed to give Yukon’s tourism industry a place to connect and get important updates from government, stakeholders, and tourism organizations.
Join the meeting with this link:
https://us06web.zoom.us/j/97582780937
If you dial in by phone:
+1 438 809 7799 Canada
Meeting ID: 975 8278 0937
Find your local number: https://us06web.zoom.us/u/kc9BLi55AF
Throughout the forum, participants can raise general questions using Slido.
Code: #98566

We will be using the same Slido code for all future events. The code spells YUKON if you were dialing those numbers on a phone.
The Slido event will be open Wednesday through Friday of each week. Feel free to submit questions ahead of the nooner.

If you have any questions or technical issues, please email erin.kohler@tiayukon.com.
Agenda
12:00pm – Welcome to TIA Yukon's new Executive Director
TIA Yukon Chair – Neil Hartling
12:05pm – Update from the Industry
TIA Yukon Chair – Neil Hartling
12:10pm – Update for the Department of Tourism & Culture
Director of Tourism – Educardo Lafforgue
12:20pm – Q&A
12:30pm – Adjourn

Elevate Workshop Series: Burnout – Tending the Inner Fire
2023-02-09 10:00 - 12:00
Join TIA Yukon and the Canadian Mental Health Association – Yukon Division for the next workshop in the Elevate Workshop Series: Burnout – Tending the Inner Fire.
Burnout isn't something that just happens overnight. It's a slow erosion of coping skills and one's ability to adapt to the daily chronic stress that finally overwhelms. Recognition and learning to see it coming is everything when it comes to burnout.
In this 2-hour session, we will move between the exploration of the defining characteristics of burnout, possible causes of burnout, and practical exercises to fuel the inner fire amidst unpredictable outer circumstances. Pull up your camp chair, hit the pause button, and take one thing off your to-do list by being present in this conversation.
This workshop will be held through Zoom and registration is require. Register here: https://us06web.zoom.us/meeting/register/tZwtdO2sqT8uG9azdFcQw5w95JigAZDiJuGg
Meet your facilitator:
Bonnie MacDonald, Workplace Wellness and Peer Support Coordinator, CMHA-Yukon
Bonnie has dedicated her adult life to supporting individuals and families in building and nurturing relationships as the very foundation of all mental, emotional, physical and spiritual health. The experience derived from a 30-year career in Social Services supporting Yukon families and 26 years as a yoga/meditation teacher has offered the skills for Bonnie to facilitate groups throughout North America in the fields of mental health, social services and mindfulness. Her work with CMHA-YT focuses on psychological health and safety in the workplace with the core belief that relationship building and self-awareness are at the essence of our well-being.

Yukon Tourism Town Hall
2023-03-15 09:30 - 18:00 | Sternwheeler Hotel & Conference Centre, 201 Wood Street, Whitehorse, Yukon, Y1A 2E4, Canada
The 2023 Tourism Town Halls are an industry-wide event delivered by the Tourism Industry Association of Canada to reach all tourism industry stakeholders from coast to coast to coast. The Tourism Town Halls will be presented in person in every province and territory and when possible live-streamed. Each Tourism Town Hall will be recorded and available online on the TIAC website at a later date.
The Tourism Town Hall will provide an opportunity to meet with TIAC representatives and its partners to better understand efforts on national and local tourism issues, and offers a forum for open dialogue, discussion, and constructive debate.
REGISTER NOW!

Yukon Tourism Industry Forum #103
2023-04-14 11:00 - 12:00
Join us for a virtual Yukon Tourism Industry Forum! This forum is designed to give Yukon’s tourism industry a place to connect and get important updates from government, stakeholders, and tourism organizations.
This week's Tourism Industry Forum will include an update on the marketing work the Tourism Yukon marketing team has been doing over the past year, a review of the market trends that are shaping the marketing plan for the year ahead, and an overview of some of the strategic marketing priorities for Tourism Yukon in 2023/24 as the team prepares for Rendez-vous Canada 2023 in Quebec City.

Presenters include: Robin Anderson (Global Marketing Manager), Yas Yamamoto (Asia Pacific), Emilie Thibeault-Maloney (Europe/UK), Maurine Forlin (Americas).
Join the meeting with this link:
https://us06web.zoom.us/j/97582780937
If you dial in by phone:
+1 438 809 7799 Canada
Meeting ID: 975 8278 0937
Find your local number: https://us06web.zoom.us/u/kc9BLi55AF
Throughout the forum, participants can raise general questions using Slido.
Code: #98566

We will be using the same Slido code for all future events. The code spells YUKON if you were dialing those numbers on a phone.
The Slido event will be open Wednesday through Friday of each week. Feel free to submit questions ahead of the nooner.

If you have any questions or technical issues, please email erin.kohler@tiayukon.com.

Airport Construction Information Session
2023-09-28 10:30 - 12:30
TIA Yukon and WTAY have been hearing concerns from the tourism industry regarding the runway construction at the Erik Nielsen International Airport and the change in air carrier planes beyond 2026 restricting direct international flights.
To address this, we are hosting a virtual information session on Thursday, September 28 from 11:30AM – 1:30PM with the Department of Highways and Public Works and Tourism and Culture to discuss the runway repaving project and to identify what airport requirements are needed to accept larger planes. The two departments would like to provide a comprehensive overview to ensure there is common understanding about the project and how tourism impacts will be managed. Tourism and Culture Minister John Streicker will also be in attendance.
This session will include:

Briefings on the runway project from government officials
Discussion of the impacts on air arrivals during construction
How impacts to tourism and travel can be mitigated

Please register for the meeting here.
Please note that in your registration you can submit questions that you wish to be addressed in the session. During the session we will use Slido for questions and comments. Go to slido.com and enter code #YXY to enter your questions during the meeting.

TIA Yukon 50th Anniversary Celebration
2023-10-20 11:00 - 19:00 | Old Fire Hall, 1105 Front Street, Whitehorse, Yukon, Y1A 5G4, Canada
Join us in celebrating five decades of the Tourism Industry Association of the Yukon! This full day celebration will include presentations and stories from tourism operators new and old, delicious snacks, draw prizes, and ample opportunities to connect and reminisce with your community about tourism's impact on the Yukon over the last 50 years.
Agenda

11AM – 5PM: Industry celebration
5PM – 6PM: Special General Meeting (with board elections)
6PM – 7PM: Department of Tourism & Culture Town Hall

This event is free and open to all.

This event is funded by the Government of Yukon through the Yukon 125 Fund.

Engagement Session: Parks & You!
2024-02-29 12:00 - 13:00 | White Pass & Yukon Route, 1109 Front Street, Whitehorse, Yukon, Y1A 5G4, Canada
Discover the profound impact parks can have on your business with our upcoming Engagement Session – Parks and You!
TIA Yukon, in collaboration with the Department of Tourism & Culture, presents our latest discussion topic: Parks. We're thrilled to invite industry professionals to join us as we delve into:

The new parks reservation system
Permitting procedures for your business
Trail access opportunities

Save the date for February 29th at 12pm MST. This session offers a unique chance to interact with representatives from Yukon Parks and Parks Canada. Come prepared with your questions and insights to ensure a successful 2024 summer season of outdoor tour packaging.
Secure your spot now!
Sign up here for virtual attendance
Sing up here for in-person attendance

Tourism Engagement Session on Immigration Programs & Hiring Process
2024-03-28 12:00 - 13:00 | White Pass & Yukon Route, 1109 Front Street, Whitehorse, Yukon, Y1A 5G4, Canada
Discover practical strategies for hiring through Immigration Channels! Join our Tourism Engagement Session on Immigration Programs & Hiring Process happening on Thursday, March 28th, from 12:00pm to 1:00pm. We're excited to welcome Ross Storey from Immigration, Refugees, and Citizenship Canada (IRCC), who will guide us through various immigration programs tailored to support your staffing needs.
In collaboration with IRCC, TIA Yukon has become a Global Skills Strategy Referral Partner. This partnership grants your business access to an IRCC Account Manager dedicated to assisting you through the immigration hiring process.
Whether you prefer in-person attendance at the TIA Yukon boardroom on the second floor of the White Pass Building or virtual participation, we welcome you to join us for this informative event.
Secure your virtual spot here.
Reserve your in-person seat here.

Tourism Engagement Session with YG: Understanding the Department of Tourism & Culture Budget for 2024/25
2024-04-04 12:00 - 13:00 | White Pass & Yukon Route, 1109 Front Street, Whitehorse, Yukon, Y1A 5G4, Canada
Join our hybrid engagement session on April 4th, where the Department of Tourism and Culture will discuss the budget estimates for the fiscal year 2024/25 and compare this with the actuals/budget from 2023/24. Gain valuable insights into the department's strategies and priorities for the upcoming year.
During the session, the department will delve into key aspects of the budget, including:

Understanding the rationale behind the overall budget.
Corporate Services Breakdown: Exploring key differences such as reasons for labour costs.
Cultural Services Breakdown: Unveiling reasons for the slight uptick in Operations and Maintenance (O&M) expenditures.
Tourism & Culture: Analyzing subtle shifts in O&M expenditure, decrease in marketing operations, and rise in Destination Development initiatives.
Government Transfers: Commentary on changes and their potential industry impact.

This session promises attendees the opportunity to gain a comprehensive understanding of the budgetary landscape shaping the tourism and culture sector in the year ahead!
Sign Up Virtually or In-Person (Links coming soon)

Compass: TIA Yukon’s Spring Conference
2024-04-25 - 2024-04-26
Compass Event

New Year’s Open House at the White Pass Building!
2025-01-09 16:30 - 19:00 | White Pass & Yukon Route, 1109 Front Street, Whitehorse, Yukon, Y1A 5G4, Canada
Ring in 2025 with your fellow members at the New Year’s Open House on Thursday, January 9th at the White Pass Building on Front Street in Whitehorse!
Join us for an evening of connection and collaboration with the fantastic organizations that call this space home:

Tourism industry Association (TIA) Yukon
Yukon First Nation Culture and Tourism Association (YFNCT)
Nakai Theater
Yukon Convention Bureau (YCB)
Yukon Quest

Let’s celebrate the new year together, share thoughts, and build connections for the year ahead. We’ll have snacks and pop (no booze, but plenty of good cheer!), and our teams will be there to warmly welcome everyone into 2025.
When: Thursday, January 9, 2025
Where: White Pass Building, Front Street, Whitehorse
Time: Drop in between 4:30 PM and 7:00 PM
We can’t wait to see you there and kick off another great year of collaboration and community!

Tourism Career Inspiration Presentations for High Schools (Spring Round)
2025-04-01 - 2025-05-31
TIA Yukon regularly delivers inspiring career presentations with local tourism businesses at local high schools to connect students with real stories, pathways, and opportunities in Yukon’s tourism sector. These interactive sessions feature tourism professionals sharing their personal journeys and insights, aiming to spark interest and help students imagine future careers in the territory’s largest private sector.

Whether students are looking for a first job, a summer opportunity, or considering long-term career goals, this presentation offers valuable exposure to the wide range of roles that tourism has to offer—right here in the Yukon.

This initiative is part of TIA Yukon’s ongoing labour market development efforts to support local youth and build the future of the tourism workforce.

COMPASS, TIA Yukon’s Spring Conference 2025
2025-04-24 09:00 - 2025-04-25 17:00 | Haa Shagoon Hidi, Carcross, Canada
Compass 2025: Tourism in Motion - Circular & Regenerative
April 24-25 | Haa Shagóon Hídi, Carcross

Tourism in Motion: Circular and Regenerative - An opportunity to rethink how tourism can rebuild, renew, and create something better—for our communities, environment, and future.
What does this mean?
Tourism isn’t just about where we go—it’s about how we host and connect.
This year’s gathering will explore how hosting—in the broadest sense—shapes community resilience, well-being, and our shared future. In this context, hosting goes beyond tourism to include the way we welcome, nourish, and sustain each other, our land, and new possibilities.
Circularity in tourism
Tourism can reduce waste, regenerate ecosystems, and strengthen local economies by designing smarter, more connected systems. Circularity is not just about materials—it’s about relationships, reciprocity, and rethinking how we move through the world.
Regenerative tourism
Tourism has the potential to restore, reinhabit, and revitalize places—when done with care. Regenerative tourism is about strengthening communities, reconnecting with the land, and ensuring that tourism not only minimizes harm but actively contributes to healing and renewal.
Across the Yukon, we already see powerful examples of these approaches. Now, let’s build on them and uncover what wants to grow here.
Why join?
Shifting toward sustainable and regenerative practices isn’t just good for the environment—it’s essential for the future of tourism and the well-being of our communities. By rethinking tourism as an ecology, we can create businesses and experiences that are thriving, resilient, and deeply connected to place.
At Compass 2025, we’ll turn ideas into action through:

Workshops that explore challenges, inspire new approaches, and rethink how we market sustainable experiences.
Discussions that connect different generations, sectors, and perspectives—including Indigenous knowledge keepers, local businesses, youth, and community leaders.
A Collective Vision Wall, where participants share reflections throughout the event, shaping tangible next steps.

Together, we’ll reimagine tourism not just as an industry—but as a way to host and sustain a future we all want to be part of.
Rooted in Place, Centered in Community
At its core, regenerative tourism is about coming home—to place, to culture, to each other. Inspired by First Nations knowledge systems, we’ll explore how tourism can deepen its role as a caretaker rather than a consumer of the land.
We’ll ask:

What does it mean to truly host—not just visitors, but each other and new ways of thinking?
How does hosting create resilience and well-being, for people and ecosystems?
How can we shift from extracting value to nurturing possibilities?

This event is a collaborative journey, filled with learning, connection, and inspiration—and your input is essential to shaping the future of tourism in the Yukon.
We’ll close with a reception and tourism awards in Whitehorse, celebrating the businesses, leaders, and visionaries who are putting regenerative tourism into practice.
Join us, and help create a tourism industry that welcomes not just visitors—but a thriving, sustainable future.

This event also includes a closing reception and tourism awards in Whitehorse - find the latest infomration on the event website: https://site.pheedloop.com/event/Compass2025/home

Indigenous Tourism Career Inspiration Presentation
2025-08-21 | Kwanlin Dün Cultural Centre, 1171 Front Street, Whitehorse, Yukon, Y1A 0G9, Canada
TIA Yukon, in partnership with Yukon First Nation Education Directorate (YFNED), Yukon First Nations Culture and Tourism Association (YFNCT) and Indigenous tourism professionals, delivers dedicated career presentations to highlight the unique role of Indigenous tourism in the Yukon. These sessions provide an opportunity for Indigenous youth and community members to hear from local Indigenous tourism professionals who share their cultural knowledge, personal career journeys, and the vital contributions of Indigenous tourism to the territory’s tourism ecosystem. Participants explore diverse roles in cultural interpretation, guiding, hospitality, and entrepreneurship—while learning how traditional knowledge and storytelling continue to shape meaningful visitor experiences. This initiative is part of our ongoing efforts to support inclusive workforce development and promote Indigenous leadership within Yukon’s tourism sector.

Education, Career and Volunteer Expo
2025-09-25 09:00 - 17:00 | Yukon University Gym, Ayamdigut Campus, 500 University Drive, Whitehorse, Yukon, Y1A 0M4
TIA Yukon is proud to represent the territory’s tourism industry at the 2025 Education, Career and Volunteer Expo. As part of our ongoing labour market development efforts, we will be showcasing the wide range of tourism-related career paths and opportunities available in the Yukon. Local tourism businesses are also welcome to use TIA Yukon’s booth to promote their current or upcoming job opportunities as part of our shared recruitment outreach. Tourism is Yukon’s largest private sector, and participating in this event is a key opportunity to raise awareness, engage future talent, and promote the industry as a meaningful and viable career path. The Education, Career and Volunteer Expo is one of Yukon’s largest annual community events, bringing together education, employment, and volunteer opportunities under one roof. Hosted by Volunteer Bénévoles Yukon (VBY) in partnership with Yukon University, Association franco-yukonnaise (AFY), and Yukonstruct, the Expo offers a full day of networking, discovery, and connection.

Tourism Career Inspiration Presentations for High Schools (Fall Round)
2025-10-01 - 2025-10-31
TIA Yukon regularly delivers inspiring career presentations with local tourism businesses at local high schools to connect students with real stories, pathways, and opportunities in Yukon’s tourism sector. These interactive sessions feature tourism professionals sharing their personal journeys and insights, aiming to spark interest and help students imagine future careers in the territory’s largest private sector.
Whether students are looking for a first job, a summer opportunity, or considering long-term career goals, this presentation offers valuable exposure to the wide range of roles that tourism has to offer—right here in the Yukon.
TIA Yukon also welcomes local tourism businesses to join as guest speakers to help showcase real-life experiences and job possibilities in the sector. Participating operators typically share a short personal story, introduce their business, and highlight roles suitable for youth and entry-level workers.
This initiative is part of TIA Yukon’s ongoing labour market development efforts to support local youth and build the future of the tourism workforce.

Customer Service Skills – SuperHost Foundations of Service Quality
2025-10-06 08:30 - 16:00 | Northlight Innovation, 2180 2nd Ave, Whitehorse, Yukon, Y1A 5N6, Canada
Customer service skills are highly valued by employers and continue to be among the top skills required in most workplaces. This course is a comprehensive practical introduction to the principles of quality service experience, you'll learn communication best practices, teamwork, service recovery, problem solving, and more – and gain the practical knowledge to apply these skills in real-life scenarios. Recognized as hte standard for customer service excellence in BC since 1985, SuperHost offers relevant, up-to-date content and best practices that meet employers' and customers' current needs and expectations. Free for TIA Yukon members! More information at the link below.

Tourism Career Inspiration Presentations for Local Job Seekers
2025-10-07
As part of our commitment to workforce development in the Yukon, TIA Yukon delivers Tourism Career Inspiration Presentations in collaboration with local partner organizations. These sessions are designed to connect local job seekers—including youth, career changers, newcomers, and returning workers—with meaningful opportunities in the territory’s tourism industry. Through real stories shared by tourism professionals, participants gain insight into the diversity of roles available in the sector, the skills required, and the supports offered along the way. These presentations are delivered in person and tailored to meet the needs of different groups across the territory. TIA Yukon is proud to work alongside community partners to help more Yukoners see themselves in tourism.

HR Workshop: Recruitment and Workforce Engagement in Yukon’s Tourism Sector
2026-01-08 13:00 - 16:00 | Hybrid: TIA Yukon Boardroom / Online
Is finding and retaining great staff becoming harder each year in Yukon’s tourism industry? TIA Yukon is hosting a free HR Workshop designed to support tourism businesses navigating ongoing challenges in recruitment and retention. With the labour market and youth work expectations changing rapidly, this workshop will explore practical, modern approaches to recruitment and workforce engagement tailored to Yukon’s tourism industry.
Format: Hybrid

In-Person: TIA Yukon Boardroom
Online: Zoom

Key Topics
Participants will explore:

Current labour-market trends affecting Yukon’s tourism sector
What today’s younger generations value in work
Moving beyond the “post and pray” hiring approach
Why speed and communication quality matter in recruitment
Re-thinking the full recruitment journey:
Attraction ? Hiring ? Onboarding ? Development
Case studies and examples from Yukon businesses (panellists)

Pre-Workshop Article Series – “Labour Market Mindset Change”
To support participants in advance, Neil, the workshop facilitator, has prepared a short article series exploring how to better understand today’s labour market.
Article – Part 1: Market Trends and Generational Shifts
Upcoming releases:

Part 2: December 8, 2025
Part 3: December 19, 2025
Part 4: January 6, 2026

Same-Day Event: Tourism New Year's Open House 2026
Immediately following the workshop, TIA Yukon will host a casual Tourism New Year's Open House to welcome industry members into 2026. Join us for a relaxed networking opportunity with food, refreshments, and time to connect with colleagues from across Yukon’s tourism community.
Registare for free tickets to secure your spot. Details here.

Tourism New Year’s Open House
2026-01-08 16:30 - 19:30 | White Pass & Yukon Route, 1109 Front Street, Whitehorse, Yukon, Y1A 5G4, Canada
This event offers a casual, friendly space for tourism industry members to connect, network, and celebrate the start of 2026 together.

TIA Yukon, with tourism association partners will host a Tourism New Year's Open House — held in-person only. Themed “New Year Kick Off,” this event offers a casual, friendly space for tourism industry members to connect, network, and celebrate the start of 2026 together.

Location: White Pass Building
Time: 4:30-7:30 pm (Door opens at 4pm)

We’ll be providing food and refreshments, and we welcome you to join us for this first industry gathering of the new year!

Reserve your spot here.

Application Deadline for the Yukon Tourism Relocation Rebate Fund
2026-01-31
Application deadline for the 2025/2026 Cycle of the Yukon Tourism Relocation Rebate Fund. Find more information here.

Applications Deadline for the Tourism Cooperative Marketing Fund
2026-02-02 16:30
Applications close for the Government of Yukon's Tourism Cooperative Marketing Fund. Find more information here.

Government of Yukon’s Funders Meet and Greet and Reverse Trade Show
2026-02-11 09:00 - 16:30 | Kwanlin Dün Cultural Centre, 1171 Front Street, Whitehorse, Yukon, Y1A 0G9, Canada
TIA Yukon will be at the Government of Yukon's Funders Meet and Greet and Reverse Trade Show sharing information about our various funds and support services.

Discover new opportunities at the Funders Meet and Greet, and Reverse Trade Show at the Kwanlin Dün Cultural Centre!
This event is open to all:

Entrepreneurs and individuals
Businesses of any size
First Nation development corporations
First Nation governments
Construction companies
Not-for-profit organizations
Municipal governments and local advisory councils

Funders Meet and Greet
At the Funders Meet and Greet, you can connect with representatives from various Government of Yukon departments and community partners to learn about funding opportunities.
You can:

explore different resources;
discover grants and funding programs; and
attend short presentations.

Reverse Trade Show
The Reverse Trade Show provides an opportunity for businesses and contractors to learn about the Government of Yukon's procurement process.
You can:

learn about upcoming tender opportunities;
attend presentations from government procurement staff; and
meet one-on-one with procurement staff.

Registration is optional. For more information or to register, email edf@yukon.ca.
