SuperHost® Foundations of Service Quality is a comprehensive, practical introduction to the principles of providing an exceptional customer experience. This tourism focused edition of the SuperHost Foundations of Service Quality workshop is ideal for employees who are either entering the workforce for the first time or after a significant break, or are fairly new at working in a front-line, customer-facing role. The course will cover:
SuperHost by go2HR is a suite of quality, affordable customer service training courses for front-line employees.
TIA Yukon members: $75
The workshop will take place April 19 – 20, from 10:30AM to 3:30PM each day at Northlight Innovation. Light refreshments will be provided.
This course is brought to you by TIA Yukon and the Whitehorse Chamber of Commerce.