TIA Fall Conference at a Glance…

Agenda subject to change


Wednesday, September 27

Happy World Tourism Day!

8:00am Complimentary Husky Bus FUN Bus departs from Whitehorse VIC (please register w/ TIA Yukon)


  • Sponsored by Husky Bus & The Klondike Experience
11:00am–4:00pm Registration, KIAC Ballroom
1:30pm–2:15pm TIAY Town Hall – KIAC Ballroom


  • Presentations from TIA Yukon Chair & ED about Office & Industry Updates
2:15pm–2:30pm Refreshment break
2:30pm–4:00pm Tourism Partnership Circle – Roundtable


  • Presentations from YOA, YFNCT, YCB, WTAY, YHMA, KVA
4:00pm–5:30pm Departmental Updates – What’s new and exciting?


  • Tourism & Culture; Economic Development; Highways & Public Works; Education; Yukon Parks
5:30pm–7:00pm Dinner break on own
7:00pm–9:00pm Welcome Reception, KIAC Ballroom


  • Sponsored by Tourism & Culture, Yukon Government
10:30pm–1:30am Aurora Borealis tour with The Klondike Experience.


Please register with TIA Yukon. Please dress warm, light refreshments provided, heated van.


Thursday, September 28

7:00am Breakfast at hotels and participating restaurants, vouchers in registration packages
7:00am–8:30am Registration open, KIAC Ballroom
8:45am–8:55am Welcome by Tourism & Culture Minister Dendys
9:00am–10:00am Keynote Speaker, Sheila Watt-Cloutier
The Future of Tourism in the Changing North
10:10am–11:10am How Sustainable Tourism is Changing the Travel Industry
Monica Cruz, Consul General, Embassy of Costa Rica In Canada
11:10am–11:25am Refreshment break
11:25am–11:40am Dawson City’s UNESCO Bid for Tr’ondëk Klondike


Paula Hassard, World Heritage Project Manager
Molly Shore, World Heritage Project Communications Assistant

11:40am–12:25pm  Best Practices from UNESCO Sites: Roros, Norway
Hilde Bergenbakken: Development Manager, Destination Roros
12:30pm–1:30pm Partnership Opportunities Lunch
Sponsored by Tourism & Culture, Government of Yukon 

  • Anthony Gucciardo, President, Yukon Astronomical Society
  • Evelyn Pollock, Across the River Consulting, Klondike Development Organization
  • Heather Moses, Tourism & Economic Development, Town of Inuvik
  • Christine Aikens, Partnering & Engagement, Parks Canada
1:30pm–2:15pm Grassroots Community Driven Tourism: Singletrack to Success
Jane Koepke, Principal, Jane of All Trades
2:20pm–3:05pm A Sustainable Plan for Tombstone Territorial Park
Sponsored by Yukon Parks 

  • Moderator: Jackie Olson, Klondike Visitors Association
  • Jesse Cooke, Owner, The Klondike Experience
  • Carrier Mierau, Operations Manager North, Yukon Parks
  • Darren Taylor, Director of Natural Resources, Tr’ondëk Hwëch’in
3:10pm–3:30pm Refreshment break
3:30pm–4:30pm Tourism & Mining – A Historic & Unique Relationship
Sponsored by Husky Bus & The Klondike Experience 

  • Moderator: Mayor Wayne Potoroka
  • David Millar, Owner, Gold Bottom Mine Tours
  • Sylvia Burkhard, Owner, Claim 33
  • Mike Mancini, Owner, The Snack Bar, Keno City
4:30pm–6:30pm Northwest Territories Visitor Centre open – refreshments
7:00pm–10:00pm Klondike Visitors Association FUN Night around Dawson City


Please meet at Diamond Tooth Gerties
Pizza provided by KVA


Friday, September 29

7:00am–9:00am Breakfast at hotels and participating restaurants, vouchers in registration package
9:00am–10:30am Working with Media


Jim Kemshead: Media Relations & PR, Tourism Yukon
Jim Byers: Travel Writer & Consultant

10:30am–10:45am Refreshment break
10:45am–11:45am Sustainable Practices: How to Make a Business & Destination More Profitable
Sponsored by the Westmark Whitehorse, Hotel & Conference Centre 

  • Moderator: Blake Rogers
  • Walt Judas, CEO, TIA BC
  • Joe Sparling, President, Air North, Yukon’s Airline
  • Mike Reimer, Owner, Churchill Wild
  • Dee Enright, Owner, The Charlotte’s Rose Inn, PEI
12:15pm–1:15pm Lunch, KIAC Ballroom
1:15pm–2:45pm Afternoon Workshops, please choose 2 out of 3

A. TITLE: Sustainable models for tourism and cultural events – KIAC Ballroom
Sponsored by the Town of Inuvik, Tourism & Economic Development

  • Moderator: Paul Robitaille, Marketing & Events Manager, KVA
  • Marie Zimmerman, Hillside Festival, Guelph, ON
  • Laura Simmons, Wharf Rat Rally, Digby, NS
  • Julie Descoteaux, Winterlude, Ottawa, ON

B. TITLE: How to tell better stories: interpreter training – Dawson City Museum Theatre

  • Moderator: Jackie Olson, Executive Director, Klondike Visitors Association
  • Janice Cliff, Parks Canada, Dawson City, YK
  • Glenda Bolt, Dänojà Zho Cultural Centre, Dawson City, YK
  • Clare Daitch, Cultural Services, Tourism & Culture

C. TITLE: Techniques for Recruitment & Retention – Dawson City Museum Courtroom

  • Dawn Robson, Partner, Chemistry Consulting
2:45pm–3:00pm Refreshment break
3:00pm–4:30pm Workshops
A. TITLE: Sustainable models for tourism and cultural events
B. TITLE: How to tell better stories: interpreter training
C. TITLE: Techniques for Recruitment & Retention
4:45pm–6:00pm Closing Reception


  • Beverages sponsored by Yukon Brewing
6:00pm Enjoy dinner around Dawson City – TIA Yukon, TBD
7:00pm CFYT Talent Night at Diamond Tooth Gerties


Saturday, September 30

10:00am Fun Bus departs Dawson City from various hotels, please advise

Thank you to our sponsors, guest speakers, delegates and the community of Dawson City for hosting TIA Yukon’s Fall Conference – Sustainable Tourism N60 & Beyond!